Refund Policy


This site is maintained on behalf of the Australian Institute of Energy (AIE). The country of domicile is Australia.


Transactions made on this site are made only in Australian Dollars. Any transactions made using overseas credit cards will appear on your Credit Card supplier’s statement with the appropriate currency conversion.

Credit Card Number Security and Authorisations

Credit Card transactions are secured by a 256-bit SSL cerificate and by the Verisign Encryption Servce. Payments made via this site are made directly into the Westpac Banking Corporation bank account of AIE. Credit Card authorisation will occur at the time of payment.


Each time you make a payment on line with AIE, you will receive a written confirmation, either by email, or by post if only a physical address is available.

Returns & Refunds

The only purchases available on this site currently are for attendance at AIE events. Refunds are only available by agreement of the Office Bearers of AIE and/or in accordance with the registration policiy of any particular event as advertised on its promotional materials. If you require further information contact or by phone on1800 629 945.