The Australian Institute of Energy (AIE) understands the importance of protecting the privacy of individuals and is committed to complying with the Privacy Act 1988, and associates National Privacy Principles, to ensure the confidentiality of any personal information collected.

Our policy is to respect your privacy and only use any data we collect in the direct service of our members and friends who are interested in our events. We never supply your details to parties outside the AIE or its agents and will always respect your wishes for removal from the email notices or the database. The branch will only grant access to any part of its data as part of service supply if such suppliers have also been bound by a confidentiality undertaking in advance. The Branch committee has adopted internal processes and policies which give effect to honouring our privacy commitments.

Specifically:

  • collection – personal information is only collected to ensure members and prospective members are able to be contacted and made aware of services available
  • use and disclosure – information will only be used for the benefit of the membership, principally to contact members, and no information will be disclosed to any third party without prior approval.
  • data quality – we aim tol ensure any data collected will be accurate, complete and current, recognising that data accuracy is dependent also on member communication to us.
  • data security – we will protect data from misuse, loss or unauthorised use. Secure pages on our website are protected by a 128-bit SSL certificate.
  • openness – the type of information collected is openly available to anyone
  • access and correction – we encourage personal information to be regularly updated and personal information collected to be available to the individual concerned
  • identifiers – no Commonwealth or State identifiers are collected or used
  • anonymity – it is impracticable for members to remain anonymous
  • transborder data flows – no information will be transferred overseas without prior approval
  • sensitive information – sensitive information is not collected.

Compliance to the National Privacy Principles is supported through procedures documented in the Quality Management System and assured through training of staff and regular review of procedures.

Any person wishing to make a complaint regarding the privacy of information should contact the AIE by telephone on 1800 629 945 or email aie@aie.org.au